Video clips not playing? Please choose one of the examples below that matches your problem.

When I click on a photo nothing happens
When I click on a photo a pop up box appears telling me to install or update flash

When I click on a photo nothing happens

If you click on photo, a pop up box and video player should appear similar to the image below:

If no pop up box appears then it is likely that javascript is disabled on your computer. Follow the instructions below to enable javascript.

Enabling javascript

Enabling javascript on Internet Explorer 6 & 7

1 Select Tools from the top menu
2 Choose Internet Options
3 Click on the Security tab
4 Click on Custom Level
5 Scroll down until you see section labelled Scripting
6 Under Active Scripting, select Enable
7 Click OK to save changes
8 Close and restart Internet Explorer

Enabling javascript on Firefox

1 Select Tools from the top menu
2 Choose Options
3 Click on the Content tab
4 Select Enable JavaScript
5 Click OK to save changes
6 Close and restart Firefox

Enabling javascript on Opera

1 Select Tools from the top menu
2 Choose Quick Preferences
3 Make sure Enable Javascript box is ticked
4 Close and restart Opera

Enabling javascript on Safari (MAC)

1 Open Safari.
2 In the menu bar, click on Safari.
3 In the drop-down menu, click on Preferences.
4 Click on Security in the top row of the new window.
5 Check the checkbox for Enable JavaScript.
6 Click on the red dot in the upper left corner to close the window.
7 Close and re-open Safari.

When I click on a photo a pop up box appears telling me to install or update flash

The video clips on this website require Flash version 9 and above to play. If your computers version of Flash is older than version 9 or Flash is not installed then a pop up box will tell you to install or upgrade Flash.

To upgrade or to install Flash is easy. Visit http://get.adobe.com/flashplayer/ and follow the onscreen instructions.

More help!

If you've tried these steps and you still can't view the video clips it is possible that some other application either on your computer or on your organisations network is blocking your access to javascript or Flash.

On a home computer please look for any software that you might of installed that blocks either Flash or javascript. A number of third party ad blockers and browser extensions can be configured to do this.

If you are based in an organisation is is possible that an IT administrator has prevented your access to Flash or javascript for security reasons. Please speak to your IT administrator for more help.